Customer Service Center

We're here to help! Contact our friendly customer service team for any assistance you need during your visit to Le Prestige Mall

24/7 Support
Multilingual
Quick Response

Phone Support

Speak directly with our customer service representatives for immediate assistance.

+966 50 656 1717 +966 2 6067744

Monday - Monday: 6:00 AM to 12:00 AM

Email Support

Send us an email and we'll respond within 24 hours during business days.

info@leprestigemall.com

Response within 24 hours

Arabic & English supported

Information Desk

Visit our information desk located at the main entrance for in-person assistance.

Location

Main Entrance Lobby

Hours

Mon - Mon: 06:00 AM - 12:00 AM

Staff

Multilingual Experts

How Can We Help You?

Choose from our comprehensive range of services

Directions & Navigation

  • Store locations
  • Facility directions
  • Parking information
  • Exit locations

Events & Promotions

  • Current events
  • Special offers
  • Seasonal promotions
  • Store sales

Services & Amenities

  • Mall services
  • Accessibility features
  • Dining options
  • Entertainment areas

Lost & Found

  • Report lost items
  • Claim found items
  • Lost children assistance
  • Security support

Complaints & Feedback

  • Service complaints
  • Suggestions
  • Compliments
  • Improvement ideas

Special Assistance

  • Wheelchair assistance
  • Elderly support
  • Family services
  • Language support

Quick Contact Form

Fill out the form below and we'll get back to you soon

We typically respond within 24-48 hours

Visit Us

Address

3683 King Abdul Aziz Rd, Ash Shati District, 8322, Jeddah 23414

P.O. Box 126864, 21352 Jeddah, Saudi Arabia

Mall Hours

Mon - Mon: 06:00 AM - 12:00 AM

Customer Service Hours

Monday - Monday: 6:00 AM to 12:00 AM

Response Times

Phone Calls
Immediate
Information Desk
Immediate
Email
24 hours
Contact Form
48 hours